Description
Family & Nursing Care, a growing, fast-paced home care registry with an excellent reputation for serving the senior community since 1968, seeks a Caregiver Services Associate with a commitment to excellence.
The Caregiver Services Associate is responsible for assisting with sourcing and registering self-employed independent contractors (caregivers), licensed as Certified Nursing Assistants, Registered Nurses, or Licensed Practical Nurses, for referral to clients.
Responsibilities
- Review caregiver-candidate registration forms verifying they meet the requisite criteria.
- Participate in administration of TB Program.
- Assist with background and reference checking.
- Prepare caregiver-candidate files in preparation for review by supervisor.
- Schedule and coordinate interviews and other office activities with caregivers.
- Enter newly-registered caregiver information into database.
- Assist with coordinating newly-registered caregiver introductory session.
- Handle all related office visits and phone calls from caregivers and others.
- Ensure and maintain accurate and up-to-date records, in both hard copy format and in database.
- Act as an information resource for caregivers.
- Current RN or LPN license preferred to assist with PPDs, TB screenings, and candidate clinical skills testing.
- If no RN or LPN license, must have two years experience in recruiting nurses.
- Bachelor’s degree preferred.
- Pleasant, professional telephone and in-person demeanor; ability to relate effectively with people from a wide variety of backgrounds.
- Excellent organizational skills and attention to detail.
- Ability to multi-task and work well under pressure with a sense of urgency despite numerous interruptions and background noise.
- Data-entry experience and ability to navigate large database of information.
- Ability to work independently, meet deadlines, and prioritize workload.
- Proficient with MS Office Suite.
